We ship your order within 1–2 business days, with delivery in 3–7 days.
Not happy with your purchase? Return it within 14 days – no hassle, no stress.
Enjoy peace of mind with our smooth and reliable service.
Shipping Policy
We offer fast and reliable shipping across the country.
All orders are processed within 1–2 business days. Once shipped, you will receive a tracking number via email or SMS.
Delivery Time Estimates:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
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Free Shipping on orders over €49
Note: Shipping times may vary based on location and weather conditions.
Return Policy
We want you to be completely satisfied with your purchase.
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You may return items within 14 days of receiving your order.
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Products must be unused and in original packaging.
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A return shipping label will be provided upon request (deducted from your refund if applicable).
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Once we receive your return, please allow 5–7 business days for the refund to be processed.
Non-Returnable Items
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Used/opened products
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Items marked as “Final Sale”
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Gift cards or promotional items
How to Request a Return
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Contact us at: hello@lum-tea.com
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Include your order number and reason for return
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We’ll reply within 24–48 hours with instructions